MEANS AND MECHANISMS OF INFORMATION AND COMMUNICATION IN KNOWLEDGE MANAGEMENT IN ORGANIZATIONS
Main Article Content
Abstract
Knowledge management in organizations is an issue that has been strengthened from the realization of processes in support of digital and traditional tools. The result of the study that sought to know the availability of information and communication technologies in knowledge management in Bogota companies is presented here. The investigation had as informants 386 officials of public and private companies, to whom an instrument was applied. Among the results, it was obtained that the level at which electronic media for CG and traditional mechanisms for CG are found is high at 77.5% and 57.3% respectively, 21.2% and 40.9% average, as well as, for two variables, low by 1.3% and 1.8%. The relationship between ICT and knowledge management is positive and strong.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
References
Alcoceba, J. (2012). The technological and content proposals of the teaching of communication on the internet. Communication Dialogues, 84,1-25.
Allameh, S. M., & Abbas, S. K. (2011). The relationship between knowledge management practices and innovation level in organizations: case study of subcompanies of selected corporations in the city of Esfahan. Journal of Business Case Studies, 6(1).
Aparici, R. (2010). Educommunication, beyond 2.0. Gedisa.
Baena, G. (2017). Research methodology (3rd ed.). Patria Publishing Group.
Barta, S., Flavián, C., Gurrea, R. (2021). Managing consumer experience and online flow: Differences in handheld devices vs PCs. Technology in Society, 64. https://doi.org/10.1016/j.techsoc.2020.101525.
Bom, Y. & Bolivar, J.C. (2018). Management of knowledge and intangible assets in public universities: Analysis perspective. Venezuelan Journal of Management,23(82), 457-478.
Buenrostro, H. & Hernández, M. (2019). The incorporation of ICT in companies. Factors of the digital divide in MSMEs in Aguascalientes. Economics: theory and practice, (50), 101-124. https://doi.org/10.24275/etypuam/ne/502019/buenrostro
Cajavilca, P. & Sulca, A. (2007). Statistics applied to educational research. 1st. Edition. Editorial San Marcos.
Castañeda, D. (2015). Conditions for organizational learning. Management Studies, 134(31), 62-67.
Chawan, A.N., & Vasudevan, H. (2013). Modeling knowledge management barriers in the Indian manufacturing SMEs using ISM approach. IUP Journal of Knowledge Management, 11(4), 36.
Ceci, F., Masciarelli, F., & Prencipe, A. (2015). Changes in Organizational Architecture: Aspiration Levels, Performance Gaps and Organizational Change. International Journal of Innovation and Technology Management, 1650002.
Cobos, D., Lugo, L., Suárez, D. and Peña, G. (2020). Strategy to promote the transfer of knowledge in an entity of the defense sector. GNOS, 13(1), 1-31, https://doi.org/10.15332/24631140.6344
Cortes, H. & Messa, J. (2018). Relationship between the use of ICT tools and knowledge management in SMEs in Valle del Cauca [Business Administration degree work]. Universidad del Valle.
Erden, Z., Klang, D., Sydler, R., & von Krogh, G. (2014). Knowledge-flows and firm performance. Journal of Business Research, 67(1), 2777-2785. doi:10.1016/j.jbusres.2012.09.001.
Espinoza, E. (2018). Management of knowledge mediated by ICT at the Technical University of Machala. Fides et Ratio, 16,199-219.
George, D. y Mallery, P. (2003). SPSS for windows step by step: a simple guide and reference 11.0 update (4ª ed.). Allyn & Bacon.
González, Y., Manzano, O. & Jiménez, L.A. (2020). Qualification of human talent in front of the 4.0 organization and its innovations. Spaces, 41(49), 1-19.
Günsel, A. (2015). Research on Effectiveness of Technology Transfer from a Knowledge Based Perspective. Procedia-Social and Behavioral Sciences, 207, 777-785.
Gutiérrez, M.Á. & Cifuentes, L.C. (2017). Impact of the use of ICT through training and development processes in large organizations. Unisalle Science.
Hatzikian, Y., & Bampasis, E. (2015). Exploring the Relationship of Innovation Intensity, Knowledge Production and Productivity in Greek SMEs Before the Eruption of Debt Crisis. Journal of the Knowledge Economy, 1-25.
Kahraman, C. & Tunc Bozbura, F. (2007). Knowledge management practices in Turkish SMEs. Journal of Enterprise Information Management, 20(2), 209-221.
Maier, R. (2013). Knowledge Management Systems: Information and Communication Technologies for Knowledge Management. Springer Berlin Heidelberg.
Maravilhas, S. Martins, J. (2019). Strategic knowledge management in a digital environment: Tacit and explicit knowledge in Fab Labs. Journal of Business Research, 94, 353-359.
https://doi.org/10.1016/j.jbusres.2018.01.061.
Palacios-Marqués, D., Soriano, D. R., & Huarng, K. H. (2015). New Information and Communication Technologies for Knowledge Management in Organizations: 5th Global Innovation and Knowledge Academy Conference, GIKA 2015, Valencia, Spain, July 14-16, 2015, Proceedings: Springer International Publishing.
Peñaranda, M., Rodríguez, M., & Quintero, W. (2020). MSMEs: a look at the criteria for classification, business participation and the incidence of their workforce. Eco Editions.
Ponjuán, G. (2015). Knowledge management from information sciences: responsibilities and opportunities. Revista Cubana de Información en Ciencias de la Salud, 26(3), 206.
Quintanilla, N. (2015). ICT tools and knowledge management.
Rao, M. (2012). Knowledge management tools and techniques. Routledge.
Rodriguez, M. (2015). Email. Work tools in nursing. Faculty of Health Sciences. Spanish Journal of Health Communication, 1(6), 70-84.
Sefollahi, N. (2018). The importance of ICT on knowledge management in organizations. J Fundam Appl Sci, 10(2), 431-448. http://dx.doi.org/10.4314/jfas.v10i2.31
Spagnol, R., Moraes, R., & Piqueira, J. (2015). Knowledge Management as a Competitive Advantage to the Brazilian MVAS Ecosystem. Journal of technology management & innovation, 10(2), 1-8.
Valdez, L.E., Pérez, D.G., Maldonado, G. (2017). ICT and knowledge management as determining elements of SME growth. Research and Science of the Autonomous University of Aguascalientes, 70, 50-62.
Vidal, L.M. & Araña, P.A. (2012). Information and knowledge management. Higher Medical Education, 26(3).
Vivarelli, M., HAaile, G. A., & Srour, I. M. (2013). The impact of globalization and technnology transfer on manufacturing employment and skills in Ethiopia. IZA Discussion Paper, 1-25.
Wang, M.-H., & Yang, T.-Y. (2016). Investigating the success of knowledge management: An empirical study of small-and medium-sized enterprises. Asia Pacific Management Review.