CONSUMER PROTECTION IN ELECTRONIC CONTRACTS
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Abstract
The contractual relationship between the supplier or professional and the consumer is characterised by an imbalance, whether it is traditional or electronic. This is due to the fact that the professional has economic and informational power. Consumers in general, and electronic consumers in particular, need legislation to protect them against unfair terms and misleading practices by professionals.
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References
Law No. 02-04 of 23 June 2004, laying down the rules applicable to trade practices, Official Journal No. 41 of 27 June 2004, as amended and supplemented by Law No. 06-10 of 15 August 2010, Official Journal No. 46 of 18 August 2010.
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Decree no. 378-13 of 9 November 2013 laying down the conditions and procedures relating to consumer information, Official Journal no. 58, published in 2013.
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