SPIRITUAL INTELLIGENCE AND EMOTIONAL INTELLIGENCE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR TOWARDS EMPLOYEE PERFORMANCE

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HENDRY SELANNO, MOHAMAD ARSAD RAHAWARIN, TEHUBIJULUW ZACHARIAS

Abstract

This study aims to analyze the influence of spiritual and emotional intelligence directly or indirectly on performance through Organizational Citizenship Behavior. The research was conducted at Dinas Sosial Provinsi (Provincial Social Service) Maluku. The population used in this study were all 86 employees of Dinas Sosial Provinsi (Provincial Social Service) Maluku. The method of determining the sample is complete sampling. Data were analyzed by path analysis. The results of the study conclude that (1) spiritual intelligence has a positive and significant effect on Organizational Citizenship Behavior, (2) emotional intelligence has a positive and significant effect on Organizational Citizenship Behavior, (3) Organizational Citizenship Behavior has a positive and significant impact on organizational performance, (4) Intelligence spiritual intelligence has a positive and significant effect on performance, (5) emotional intelligence has a positive and significant effect on performance, (6) spiritual intelligence has a positive and significant effect on performance through Organizational Citizenship Behavior, (7) emotional intelligence has a positive and significant effect on performance through Organizational Citizenship Behavior..

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Author Biography

HENDRY SELANNO, MOHAMAD ARSAD RAHAWARIN, TEHUBIJULUW ZACHARIAS

HENDRY SELANNO1, MOHAMAD ARSAD RAHAWARIN 2*, TEHUBIJULUW ZACHARIAS 2

1,2 Universitas Pattimura Ambon, Indonesia

3 Universitas Kristen Indonesia Maluku, Indonesia

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