THE FUTURE OF ARTIFICIAL INTELLIGENCE IN ENHACING PUBLIC SERVICE

Abstract

As with other countries, Algeria is making efforts to catch up with technological advancements by introducing artificial intelligence into all sectors, including management. AI is considered to be the language of the future that everyone must learn, which is why building a smart management, rather than simply a digital one, and eliminating paper-based management are key objectives. Achieving this goal requires conducting numerous studies to identify the necessary conditions for incorporating AI into the Algerian management and addressing the many obstacles that stand in the way of transitioning to a smart management. Artificial intelligence can be considered as the "future of smart management," and hence, we have employed a descriptive and analytical methodology to describe and analyze the actual situation of AI in management. Our aim is to identify and extract the critical models and challenges that impede the integration of artificial intelligence into public administration. We have concluded that artificial intelligence has the potential to advance all sustainable development goals and promote sustainable and economic development. However, its use also entails significant social, economic, and ethical implications. It is therefore considered imperative that artificial intelligence be considered as a "language of the future" that requires universal proficiency.