REVAMPING HIGHER EDUCATION: UNLEASHING THE POWER OF JOHN KOTTER'S EIGHT-STEP CHANGE MODEL FOR ENHANCED PERFORMANCE
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Abstract
Change management is a major discipline for introducing and implementing change in higher education institutes. Kotter’s eight step model institutionalizes change in desired areas of higher education institutes. Main objective of this study was to explore the uses of Kotter’s change management model and to empirically determine the effects of adopting this model on academic and administrative performances of higher education institutes. Three largest public sector universities were taken as target population. Sample is comprised of one hundred respondents include departmental heads, directors and top administrative officers working in Higher Educational Institutes. Closed ended questionnaire was prepared using seven points Likert Scale, sixteen items for Kotter’s eight step change model and eight items for performance of higher education institutes were adopted from relevant studies undertaken in past. Data was analyzed using structured equation modeling technique on SMART PLS-3. Construct validity and composite reliability used to measure validity and reliability in the data, Standardized Root Mean Square Residual (SRMR) and Normed Fit Index (NFI) were used to measure model fitness, R Sqaured was known to see magnitude change of predictors on explained variable, Variance Inflation Factor (VIF) was used to measure correlation among predictors and discriminant validity using Fornell Larcker criterion and Heterotrait-Monotrait ratio were used to measure the chances of multicollinearity in the constructs. Using all tools of analysis, results were significant and all alternate hypotheses were accepted. Study concluded that Kotters’ eight step model of change has significant effects on academic and administrative performances of higher education institutes. This research is pragmatic in nature and provides valuable insight for top management of educational institutes to systemize and implement change for improving performance in effective manner.
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