THE IMPACT OF DIGITAL TRANSFORMATION ON FINANCIAL REPORTING AND FINANCIAL PERFORMANCE IN THE PUBLIC SECTOR: A FIELD STUDY IN THE GENERAL COMMISSION FOR CUSTOMS IN IRAQ

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Published: Jul 10, 2023
Keywords:
Digital Transformation Financial Reports Financial Performance Iraqi General Authority of Customs

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BATOUL HUSSEIN RAMMAL, SAMER MOHAMMED ALKHALEEFAH, RUSHDI KARAM ZAITER

Abstract

In the realm of tax and customs systems, digital transformation has emerged as a pivotal step towards enhancing operational efficiency and performance. By leveraging digital technologies, government bodies can achieve financial and economic objectives while actively contributing to development goals. This study investigates the impact of digital transformation on financial reporting and financial performance in the Iraqi government sector, with a specific focus on the Iraqi General Authority for Customs. Employing a case study methodology, a questionnaire was administered to a random sample of 91 employees from the General Authority for Iraqi Customs. The study yields several noteworthy findings. Firstly, it reveals a statistically significant effect of digital transformation on financial reporting within the Iraqi General Authority for Customs. Secondly, it demonstrates a statistically significant effect of digital transformation on financial performance in the same authority. Moreover, the study uncovers a significant relationship between digital transformation, financial reporting, and financial performance, with financial reports playing a mediating role in amplifying the impact of digital transformation on financial performance in the Iraqi government sector. The study recommends a broader implementation of digital transformation processes across public sector institutions, diversification of digital applications, and the design of supportive frameworks to educate citizens about the advantages of digital services provided by these institutions. By embracing digital transformation, government entities can unlock their full potential in terms of financial reporting accuracy and performance excellence, ultimately contributing to national development agendas.

Article Details

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Vol. 11 No. 5 (2023)
Section
Articles
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Author Biography

BATOUL HUSSEIN RAMMAL, SAMER MOHAMMED ALKHALEEFAH, RUSHDI KARAM ZAITER

  1. BATOUL HUSSEIN RAMMAL 1, SAMER MOHAMMED ALKHALEEFAH 2, DR. RUSHDI KARAM ZAITER 3

1 Department of Banking and Finance, Doctorate of Business Administration, American University of Culture and Education, Lebanon. 

2 Department of Banking and Finance, Faculty of Business Administration, American University of Culture and Education, Lebanon. 

 

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