A STUDY OF ONLINE BUYING BEHAVIOUR IN INDIA

Main Article Content

SAPNA, AJMER SINGH, RITU RANI

Abstract

This article is about India's E-commerce and specifies key E-commerce terms. The history of electronic commerce in India is also discussed. Many entrepreneurs seek opportunities in India's growing e-commerce sector. Questions to find out the answers to like "Who created the first consumer-facing online portal" and "How did online shopping become popular in India?" are discussed in this paper. Like a coin, this innovative method of purchasing goods has two sides. The benefits and drawbacks of making purchases online are drilled to understand the impact on the economy.  It provides in-depth information on the growth and development of the E-Commerce market in India.

Article Details

Section
Articles
Author Biography

SAPNA, AJMER SINGH, RITU RANI

  1. SAPNA1, DR. AJMER SINGH2, DR. RITU RANI3,

Research Scholar, Department of Management, Chaudhary Ranbir Singh University, Jind, Haryana1

Faculty, Department of Management, Chaudhary Ranbir Singh University, Jind, Haryana2

Faculty, Department of Education, Chaudhary Ranbir Singh University, Jind, Haryana3

 

References

Allred, R. C., Smith, M. S. and Swinyard, R. W. (2006). E- Shopping Lovers and Fearful Conservatives: A Market Segmentation Analysis. International Journal of Retail and Distribution Management 34(4/5), 308-333.

Constantinides, E. (2004). Influencing the Online Consumers Behaviour: The Web Experience. Internet Research 14(2), 111-126.

Donthu, N. and Garcia, A. (1999). The Internet Shopper. Journal of Advertising Research 39.

Goldsmith, E. R and Flynn, R. L. (2004). Psychological and Behavioural Drivers of Online Clothing Purchase. Journal of Fashion Marketing and Management, 8(1), 84-95.

Hurang, S.A. and Christopher, D. (2003). Planning an effective Internet Retail Store. Marketing Intelligence and Planning 21(4), 230-238.

Hollensen, S. (2004). Global marketing – A Decision Oriented Approach, 3rd Edition. Edinburg Gate, Pearson Higher Education.

India Brand Equity Foundation, https://www.ibef.org/industry/ecommerce-presentation / Accessed 3 March 2023.

Joines, L. J., Scherer, W.C. and Scheufele, A. D. (2003). Exploring Motivations for Consumer Web Use and Their Implications for E- Commerce. Journal of Consumer Marketing, 20(2), 90-108.

Kaisheng, Z. (2011). Online Sales Promotion and Impulse Buying Online in the E-Business Age: A Theoretical Model Approach. IEEE 2nd International Conference on Software Engineering and Service Science, Beijing, China, 2011, 618-621, doi: 10.1109/ICSESS.2011.5982399.

Lee, O.K. M. and Turban, E. (2001). A Trust Model for Consumer Internet Shopping. International Journal of Electronics Commerce, 6(1), 75.

Mckinsey, Perspectives on retail and consumer goods, https://www.mckinsey.com/~/media/mckinsey/industries/retail/our%20insights/perspectives%20on%20retail%20and%20consumer%20goods%20number%208/perspectives-on-retail-and-consumer-goods_issue-8.pdf / Accessed 6 April 2023.

Mohammadpour, S. and Tafte, F. (2016). M-commerce: The State of the Art, Challenges, and Cloud-Based Solutions. Eighth International Conference on Information and Knowledge Technology (IKT), Hamedan, Iran, 66-77, doi: 10.1109/IKT.2016.7777789.

Monsuwe, P.T., Dellaert, C.G.B and Ruyter, K. (2004). What Drives Consumers to Shop Online? A Literature Review. International Journal of Retail and Distribution Management, 31(1), 16-29.

Oppenheim, C. and Ward, L. (2006). Evaluation of Web Sites for B2C E- Commerce. Aslib Proceedings: new Information Perspectives, 58(3), 237- 260.

Silver, L., Smith, A., Johnson, C., Jiang, J., Anderson, M. and Rainie, L. (2019). Use of smartphones and social media is common across most emerging economies, https://www.pewresearch.org/internet/2019/03/07/use-of-smartphones-and-social-media-is-common-across-most-emerging-economies/

Smith, D. A. and Rupp, T. W. (2003). Strategic Online Customer Decision Making: Leveraging the Transformational Power of the Internet. Online Information Review, 27(6), 418-432.

Sujithra, S.R. and R. K. Kavitha. (2021). Consumer Online Buying Behaviour - A Perspective Study Analysis using R. International Conference on Advancements in Electrical, Electronics, Communication, Computing and Automation (ICAECA), Coimbatore, India, 1-6, doi: 10.1109/ICAECA52838.2021.9675566.

Wu, J., Lv, B., and Cui, W. (2020). Recommendation Model Based on Mobile Commerce in Cloud Computing. (2020). IEEE 2nd International Conference on Power Data Science (ICPDS), Kunming, China, 28 -31, doi:10.1109/ICPDS51559.2020.9332498.