INFLUENCE OF SERVANT LEADERSHIP ON ORGANIZATIONAL PERFORMANCE: EVIDENCE FROM HOSPITALS IN PAKISTAN

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MOMNA YOUSAF, UMER ISHFAQ, FAUZIA AHMED, KHALID JAMAL, HAFIZ AHMAD ASHRAF, AMIR ALI

Abstract

This research investigated the impact of servant leadership on organizational performance of physicians in private hospitals in Punjab, Pakistan. The target population included general physicians working in primary and tertiary care hospitals, including consultants, Chief Physicians, and Resident Medical Officers. Data from 341 physicians were collected using convenience sampling, and statistical analysis was conducted using SPSS version 22. This study identified a positive and significant relationship and impact of servant leadership (emotional healing, altruistic calling, wisdom, organizational stewardship, and persuasive mapping) on organizational performance in private hospitals. These findings have implications for increasing organizational productivity where physicians can enhance their skills and serve more people.

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Author Biography

MOMNA YOUSAF, UMER ISHFAQ, FAUZIA AHMED, KHALID JAMAL, HAFIZ AHMAD ASHRAF, AMIR ALI

1MOMNA YOUSAF, 2UMER ISHFAQ,3FAUZIA AHMED, 4KHALID JAMAL, 5DR. HAFIZ AHMAD ASHRAF,6AMIR ALI,

1Assistant professor, Fatima Jinnah Women University

2Comsats University Islamabad, Abbottabad Campus

3Lecturer IMS, University of Balochistan Quetta

4Manager Information Office, Iqra National University

5University of Central Punjab

6Lecturer Computer Science, Department of Statistics and Computer Science, FLSBM, UVAS, Lahore, Pakistan

 

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