PUBLIC SERVICES IN THE IMPLEMENTATION OF E-GOVERNMENT IN SIDOARJO DISTRICT
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Abstract
This study aims to describe the application of e-Government in District Sidoarjo in improving the performance of public services. In this study, the authors look at the implementation of e-Government with elements of a successful approach to the implementation of e-Government. Sidoarjo is a companion to Surabaya City and plays strategy in Gerbangkertasusila, as well as at the international level. Sidoarjo also partnered with the cities in Asia Pacific incorporated in CITYNET. The utilization of information technology is one thing that should be implemented in Sidoarjo. This study used qualitative research methods with a descriptive type. The collection of data through observation, interview, and documentation study. The results of this study indicate that the implementation of e-Government in Sidoarjo is not optimal either in the review in terms of support as well as usefulness Capacity (Value)
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