A STUDY OF INFORMATION TECHONOLOGY AND ITS IMPACT ON GOVERNMENT E –PORTAL: MINISTRY OF CORPORATE AFFAIRS (MCA) IN VERSION 3.0

Abstract

This study reveals the effectiveness of the MCA21 version 3.0 [MINISTRY OF CORPORATE AFFAIRS PORTAL] that is used for conducting E-governance and audit functions because it helps to carry out audit functions, balance competing interests of various stakeholders and strengthen institutions for achieving excellence in service delivery. The most important aspect concerned with the ministry is it’s upgradation over the years and thus it helps in conducting the research in regard to its audit functions which would bring the pros and cons of such upgradation.

The study provides insights into the framework of E-governance and easy compliance with continuous Government Process Re-engineering [GPR] with reference to the audit functions. It discusses the major impact on filing of various functions related to the companies with the Registrar of Companies [ROC] by the audit firms. The Government Process Re-engineering [GPR] based on the operations of the MCA 21 v3 portal. It attempts to identify its functionality for the future research of this field. In this analysis, descriptive research design is adopted along with the convenience sampling method. The sample size is taken as 110 and analysis was done based on the data collected from the questionnaire. The tools used for analyzing the data are chi- square, Anova and correlation. In this study, the main emphasis is made on the major upgradation of the MCA21 portal over the years which covers the recent version. Next the emphasis is made on the implementation of the MCA21 portal and its impact with respect to e- filing functions, quality of work, job performance and secured login services. However, the result showed that although there are some issues related to login and other such technical issues the portal provides enough information in resolving the problem or issues faced and its working mechanism is easy and understandable for the employees. It is also suggested that the ministry of corporate affairs will adhere to the related issues and help in better functioning of the MCA21 portal.