THE EMPLOYER'S BRAND UTILIZATION FOR ATTRACTING AND RETAINING OF HEALTHCARE PROFESSIONALS BY PRIVATE HOSPITALS IN TEHRAN

Main Article Content

SAM SAGHARI, MAHBOOBEH SAFAVI , NADER KHALESI, ABASAT MIRZAEI, AMIN GHASEM BEGLOO

Abstract

Background: Private hospitals in Tehran can build a strong employer brand by partnering with educational institutions, investing in employee engagement, and regularly evaluating their strategy. Internship and residency programs can provide students with hands-on experience and future employment opportunities. Employee appreciation events, performance-based bonuses, and career advancement opportunities can create a sense of loyalty among the workforce. Regularly refining the employer brand strategy through feedback and data analysis can help attract top talent and improve patient care.


Methods: This descriptive study investigated the level of employer branding implementation and the main factors in retaining and attracting healthcare professionals in private hospitals from the perspective of managers. The data was collected through a questionnaire and face-to-face interviews with HR managers or senior executives responsible for HR management. The study found that private hospitals in Tehran can improve their employer branding by partnering with educational institutions, investing in employee engagement, and regularly evaluating their strategy. The evaluation provided valuable insights into the current state of employer branding practices and recommendations for improvement. These insights can help hospitals attract and retain top talent in the highly competitive healthcare industry.


Results: All studies private hospitals managers (n: 11, 100%) were familiar with employer branding strategy to attract and retain healthcare professionals. From managers’’ point of view, sufficient income, discipline, and flexible working time were the main factors can help to attracting and retaining healthcare professions in their hospitals. Moreover, access to cutting-edge diagnostic and therapeutic technologies was another important factor in this way. They encounter different challenges such as a shortage of skilled workers and high turnover rates. Some hospitals have implemented initiatives to support their staff, but most lack a clear understanding of the importance of employer branding. To overcome these challenges, hospitals can invest in employee engagement, partner with educational institutions, and evaluate their branding strategy regularly. This can help build a strong employer brand that attracts top talent and improves patient care.


Conclusions: Private hospitals in Tehran were familiar with employer branding strategy to attract and retain healthcare professionals. They face challenges such as a shortage of skilled workers, high turnover rates, and intense competition. To overcome these challenges, hospitals can invest in employee engagement initiatives, partner with educational institutions, and regularly evaluate their branding strategy.

Article Details

Section
Public Law
Author Biography

SAM SAGHARI, MAHBOOBEH SAFAVI , NADER KHALESI, ABASAT MIRZAEI, AMIN GHASEM BEGLOO

SAM SAGHARI1, MAHBOOBEH SAFAVI *2, 3, NADER KHALESI4,5, ABASAT MIRZAEI6,7, AMIN GHASEM BEGLOO8,9

  1. Department of Health Care Management, Faculty of Health, Tehran Medical Science, Islamic Azad University, Tehran, Iran,
  2. Department of Health Care Managment, Faculty of Health, Tehran Medical Science, Islamic Azad University, Tehran, Iran
  3. Health Economic Policy Research Center, Tehran Medical Sciences, Islamic Azad University, Tehran, Iran, 
  4. Department of Health Care Management, Faculty of Health, Tehran Medical Science, Islamic Azad University, Tehran, Iran
  5. Health Economic Policy Research Center, Tehran Medical Sciences, , Islamic Azad University, Tehran, Iran, 
  6. Department of Health Care Management, Faculty of Health, Tehran Medical Science, Islamic Azad University, Tehran, Iran
  7. Health Economic Policy Research Center, Tehran Medical Sciences, Islamic Azad University, Tehran, Iran, 
  8. Department of Health Services Management, Faculty of Health, Tehran Medical Sciences, Islamic Azad University, Tehran, Iran
  9. Health Economics Policy Research Center, Tehran Medical Sciences, Islamic Azad University, Tehran, Iran, 

Correspondence

Mahboobeh Safavi, PhD; Department of Health Care Managment, Faculty of Health, Tehran Medical Science, Islamic Azad University, Tehran, Iran

References

Parishani N, Mehraban MA, Naseh L. Nurses' views: organizational resource consumption models in hospitals. J Adv Pharm Educ Res. 2021;11(2):156-62.

Lievens F, Slaughter JE. Employer image and employer branding: What we know and what we need to know. Annual Review of Organizational Psychology and Organizational Behavior. 2016 Mar 21;3:407-40.

Reis I, Sousa MJ, Dionísio A. Employer branding as a talent management tool: A systematic literature revision. Sustainability. 2021 Sep 26;13(19):10698.

Renu N. Innovative Healthcare Marketing Strategies during COVID-19. J Mark Manag. 2021 Dec;9(2).

Ackovska A, Grozdanova A, Sterjev Z, Ribarska JT, Netkovska KA. The role of branding in the healthcare system with special review to healthcare institutions. KNOWLEDGE-International Journal. 2020 Aug 17;41(3):489-94.

Mohammad AA, Alshura MS, Al-Hawary SI, Al-Syasneh MS, Alhajri TM. The influence of Internal Marketing Practices on the employees’ intention to leave: A study of the private hospitals in Jordan. International Journal of Advanced Science and Technology. 2020;29(5):1174-89.

Ahmed S, Mumtaz MU, Lodhi RN, Idresss A. Establishing Employer Branding through Employee Value Proposition for Nurses: Evidence from Private and Public Hospitals of Pakistan. KASBIT Business Journal. 2022 Jun 30;15(2):158-71.

Carpentier M, Van Hoye G, Stockman S, Schollaert E, Van Theemsche B, Jacobs G. Recruiting nurses through social media: Effects on employer brand and attractiveness. Journal of advanced nursing. 2017 Nov;73(11):2696-708.

Nam NH, Hung LM, Quynh NTT, Dung BV, Ly LD. The Impact of Trust and Opportunistic Behavior of Employees on Business Performance: Case Study in Vietnam. J Organ Behav Res. 2021;6(1):233-42.

Yousaf M, Khan MM, Paracha AT. Leading Professionally Diverse Workgroups of Healthcare Professionals for Improving Quality of Care. J Organ Behav Res. 2021;6(1):106-19.

El Dahshan ME, Keshk LI, Dorgham LS. Talent management and its effect on organization performance among nurses at shebin el-kom hospitals. International Journal of Nursing. 2018 Dec;5(2):108-23.

Mukweyi AS. An investigation of the influence of talent management practices on retention of healthcare professionals at Kijabe Mission Hospital, Kiambu (Doctoral dissertation, Strathmore University).

Esposito A. Hospital branding in Italy: A pilot study based on the case method. Health marketing quarterly. 2017 Jan 2;34(1):35-47.

Rex TJ, Devi PA. Employer Branding of Hospitals: Recruitment and Retention of Employees. St. Joseph’s College (Autonomous).

Jiaxin L. Employer branding in the chinese public hospital (Doctoral dissertation).

Winter EA, Wang L, Tian M, Litvinova TM, Glazkova IY, Winter KV, et al. Employee motivation systems in pharmacies in Japan and China. J Adv Pharm Educ Res. 2021;11(2):137- 45.

Abbasi S, Ruf T. The challenge of employer branding: Strategic starting points for medical practices in rural areas in Germany.

Khosravizadeh O, Vatankhah S, Maleki M. A systematic review of medical service branding: Essential approach to hospital sector. Annals of Tropical Medicine & Public Health. 2017 Sep 1;10(5).

Khosravizadeh O, Vatankhah S, Maleki M. A systematic review of medical service branding: Essential approach to hospital sector. Annals of Tropical Medicine & Public Health. 2017 Sep 1;10(5).

Carpentier M, Van Hoye G, Stockman S, Schollaert E, Van Theemsche B, Jacobs G. Recruiting nurses through social media: Effects on employer brand and attractiveness. Journal of advanced nursing. 2017 Nov;73(11):2696-708.

Fréchette J, Bourhis A, Stachura M. The organizational attraction of nursing graduates: using research to guide employer branding. The health care manager. 2013 Oct 1;32(4):303-13.

Merk J, Fernhochschule SR. Hospital Employer Attractiveness Considering the Increasing Shortage of Skilled Medical Professionals—A German Review. Journal of Biosciences and Medicines. 2016;4(12):1.

Alkoudmani R, Hassali MA, Allela OQBA, Elkalmi R, Al-Essa RK. Acceptance of Pharmacist’s Extended Roles by other Healthcare Providers in the Arab Region: Review Article. Arch Pharm Pract. 2021;12(4):29-34.

Saranya R, Suryakumar M, Sharma A, Karthika M, Gopinathan R. A STUDY ON EMPLOYER BRANDING FOR HOSPITALS WITH REFERENCE TO COIMBATORE. Journal of Pharmaceutical Negative Results. 2022 Oct 10:1401-8.

Fréchette J, Bourhis A, Stachura M. The organizational attraction of nursing graduates: using research to guide employer branding. The health care manager. 2013 Oct 1;32(4):303-13.

Windayanti W, Wibowo W, Hamidah H, Rachbini W. The Effect of Employer Branding, Employee Branding and Job Satisfaction and Engagement as Mediation Variables on the Performance of Nurses in A Hospital Type E. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). 2022 May 11;5(2):10810-23.

Keliddar I, Dastoorpoor M, Alaei R, Vahidnezhad F. The Relationship Between Leadership Style and Organizational Health in Educational Hospitals. J Organ Behav Res. 2023;8(1):92-104.

Tiwari H, Kachade N. Employer branding in jehangir hospital, Pune. International Journal of Business Economics and Management Research. 2012;3(1):27-40.

Adzei FA, Atinga RA. Motivation and retention of health workers in Ghana's district hospitals: addressing the critical issues. Journal of health organization and management. 2012 Aug 3.

Zaharee M, Lipkie T, Mehlman SK, Neylon SK. Recruitment and Retention of Early-Career Technical Talent: What Young Employees Want from Employers A study of the workplace attributes that attract early-career workers suggests that Millennials may not be so different from earlier generations. Research-Technology Management. 2018 Sep 3;61(5):51-61.

Smithwick J, Nance J, Covington-Kolb S, Rodriguez A, Young M. “Community health workers bring value and deserve to be valued too:” Key considerations in improving CHW career advancement opportunities. Frontiers in Public Health. 2023;11.

Maassen SM, Van Oostveen C, Vermeulen H, Weggelaar AM. Defining a positive work environment for hospital healthcare professionals: A Delphi study. PloS one. 2021 Feb 25;16(2):e0247530.

Kroezen M, Dussault G, Craveiro I, Dieleman M, Jansen C, Buchan J, Barriball L, Rafferty AM, Bremner J, Sermeus W. Recruitment and retention of health professionals across Europe: a literature review and multiple case study research. Health Policy. 2015 Dec 1;119(12):1517-28.

Jadhav S, Yeravdekar R, Kulkarni M. Cross-border healthcare access in south Asian countries: Learnings for sustainable healthcare tourism in India. Procedia-Social and Behavioral Sciences. 2014 Nov 27;157:109-17.

Damoah IS, Ayakwah A, Tingbani I. Artificial intelligence (AI)-enhanced medical drones in the healthcare supply chain (HSC) for sustainability development: A case study. Journal of Cleaner Production. 2021 Dec 15;328:129598.

Bharti M, Antil A. Employer branding and social media: The case of world’s best employers. InEmployer branding for competitive advantage 2021 Mar 21 (pp. 69-88). CRC Press.

Beier M, Früh S. Attitudes, Preferences and Usage Behavior of the Population Regarding Social Media Pages of Hospitals-Results of a Quantitative Survey in the DACH Region (Germany, Austria, Switzerland).