THESOCIAL BALANCE, ITS ANALYSIS FROM THE PERSPECTIVE OF THE EFQM MODEL AND ITS IMPACT ON SOLIDARITY ECONOMIES
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Abstract
In compliance with the second general provision of the Organic Law of Popular and Solidarity Economy (LOEPS), the organizations subject to this law, will incorporate to their management report the SOCIAL BALANCE; In the framework of legal compliance this research aims to demonstrate the fusion of the theoretical foundations of the EFQM Model of excellence in the management of Organizations of Popular and Solidarity Economy applying the principles and fundamentals of quality in the macro dimensions defined within the model Of Social Balance proposed in Ecuador.
For this study we used the field research and the descriptive, in addition to the deductive, inductive and analytical methods, and the techniques of the survey and observation, as a conclusion has been obtained that the methodologies fusion proposed by the Control Entity are Which are indispensable in the application of the EFQM model, the analysis of the results of the Social Balance in relation to the theory has been divided into two groups: the first five are the Facilitating Agents or Agents Criteria in which are the leadership, people, strategies, alliances And resources and processes, products and services, which describe how results are achieved, and must be proven by documentary evidence.The last four are the Results Criteria where we find: results in people, results in the members of the organization, results in society and key results, these describe what has resulted in the organization after the theoretical application of the EFQM model And the dimensions of the Social Balance from the management perspective with quality.The model has the logical scheme REDER which allows planning, doing, checking and acting on the criteria and results, so it is recommended to prioritize the quality standards in which EPS organizations must improve urgently, to ensure their operation and fulfill With the principles established in Article 4 of the LOEPS.
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